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The following terms and conditions constitute a legally binding contract (this "Agreement") between you (“you” or “your”) and STELLADELLA (as defined below) that governs all use by you of the stelladella.com website (the "Site") and the services available on or at the Site (taken together with the use of the Site, the "Services"). As the site uses 'Printful' as a main fulfillment service provider, If you live in North America or elsewhere except for European Economic Area, “Printful” means Printful, Inc., a Delaware corporation. If you live in the European Economic Area, this Agreement is between you and Printful Latvia AS, address Ojāra Vācieša iela 6B, Riga, Latvia, LV-1004, a subsidiary of Printful, Inc. We’ll refer to Printful and all of its subsidiaries and affiliated companies collectively as "Printful", "we", "our", "us", etc. Printful is a print-on-demand company for businesses that want to outsource the printing and delivering component. Printful white-label prints and dropships products ("Products") directly to us ("STELLADELLA") and you ("Customers").
If you use our Services only for your personal use, you are considered a "User". If you use our Services to execute orders or deliver Products to third parties (including Customers), you are considered a "Merchant".
REGARDLESS IF YOU ARE A USER OR MERCHANT, SECTION 17 OF THIS AGREEMENT REQUIRES THAT ALL DISPUTES (AS DEFINED BELOW) ARISING FROM OR RELATING TO THIS AGREEMENT BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN BY JURY TRIAL OR CLASS ACTIONS, EXCEPT AS OTHERWISE PROVIDED BY SECTION 17. IF YOUR COUNTRY OF RESIDENCE IS IN THE EUROPEAN ECONOMIC AREA THIS APPLIES TO ANY ACTION YOU MAY WANT TO BRING AGAINST PRINTFUL IN THE UNITED STATES.
In order to enjoy all of STELLADELLA's benefits, you may register your account and become a member ("Member"). Membership requires that you register on the Site (including by truthfully filling out all required personal information). You may opt out of marketing and promotional activities, including emails. You may cancel your membership at any time by canceling it online on the Site. To complete registration, you shall provide a name, surname, email address and password. You may never use another user's account without permission from that user. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify STELLADELLA immediately of any breach of security or unauthorized use of your account. Although STELLADELLA will not be liable for your and your Customer’s losses caused by any unauthorized use of your account, you may be liable for the losses of STELLADELLA and others due to such unauthorized use.
STELLADELLA may change, suspend or discontinue the Services, Products, fees, charges, terms at any time, including the availability of any feature or content, but without affecting orders for European Economic Area Users which the service provider - Printful - has already confirmed. STELLADELLA may also impose limits on certain features and Services or restrict the User's access to parts or all of the Services without notice or liability. If you are using the Services on behalf of an organization or entity then you certify that you are legally authorized and permitted to bind such organization or entity to this Agreement and use the Services. Notwithstanding the aforementioned, you agree to take full responsibility for your selection and use of the Services. This Agreement is void where prohibited by law, and the right to access or use the Services is revoked in such jurisdictions.
Aside from the limited circumstances set out below, you are responsible for (and shall charge) all applicable taxes, such as but not limited to sales taxes, VAT, GST and others, and duties associated with the Products (if and as applicable).
In some states in the US and countries, vendors (including STELLADELLA) may collect the applicable taxes from you as the seller and pay this to the relevant tax authority (if and as applicable).
In certain cases you are required to provide a valid exemption certificate such as Resale certificate, VAT ID or ABN.
Once you have confirmed your order, it might not be possible to edit or cancel it. If you want to change some parameters, addresses, etc., please check whether such an option is available in your account. We are not bound to make such modifications to your order, but we will do our best on a case-by-case basis.
The risk of loss of, damage to and title for Products pass to you upon our delivery to the carrier. It shall be your responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the Product was delivered. In such case STELLADELLA will not make any refunds and will not resend the Product. For Users in the European Economic Area the risk of loss of, damage to and title for Products will pass to you when you or a third party indicated by you has acquired the physical possession of the Products.
If carrier tracking indicates that a Product was lost in transit, you may make a written claim for replacement of (or credit to the Member’s account for) the lost Product in compliance with our Return Policy. For Products lost in transit, all claims must be submitted no later than 20 days after the estimated delivery date. All such claims are subject to the vendor investigation and sole discretion.
Your order is purchase of a Product for which you have paid the applicable fee and/or other charges that we have accepted and received. Any Products in the same order which we have not accepted do not form part of that contract. We may choose not to accept any orders in our sole discretion.
Orders are placed and received exclusively via the Site. Before ordering from us, it is your responsibility to check and determine full ability to receive the Products. Correct name of the recipient, delivery address and postal code/zip code, up-to-date telephone number, and email address are absolutely necessary to ensure successful delivery of Products.
All information asked on the checkout page must be filled in precisely and accurately. STELLADELLA will not be responsible for missed delivery because of a wrong or misspelled recipient name or surname, delivery address or an inappropriate phone number. Should you like to ask for a change in the delivery address, phone number, or any other special requirements, please contact STELLADELLA as soon as possible.
We ship to United States, Australia, United Kingdom, Canada, South Korea. You shall cover delivery costs. Delivery prices are additional to the Product’s price and may vary depending on delivery location and/or sort of Products, and additional charges may be added to the order for remote or difficult to access locations that require special attention. $ 5 flat rate will be charged for shipping in Canada. Regardless of your order amount shipping fee will be different in internationally.
Some Products are packaged and shipped separately. We cannot guarantee delivery dates and to the extent permitted by law accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. Average time for delivery may be shown on the Site. It is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order can be subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make Product delivery as simple as possible.
Ownership of the Products will only pass to you/Customer after we receive full payment of all sums due in respect of the Products, including delivery charges and taxes, and deliver the Products to the carrier.
We make no guarantees with respect to any collaboration we undertake with you, including any collaboration with respect to Services, Products (including new Products) or any integration with a vendor platform.
The entire content included in this Site, including but not limited to information, data graphics, images, photographs, text, layout, or logos and the format or design therein is copyrighted under U.S.A., Canadian and International copyright laws, and is the property of STELLADELLA.
STELLADELLA has obtained all permissions and licenses to use images, photographs, text and/or representations of the products contained within the Site; all trademarks, trade names, service marks are registered intellectual property of, and are proprietary to, the respective owners of the product lines represented herein. The compilation of graphics, images, photographs, text, layout, logos, buttons, icons, interfaces, or codes is the exclusive property of STELLADELLA and is protected by Canadian and International copyright laws.
STELLADELLA honors copyrights and respects the rights granted under copyright to all intellectual property. If you notify us with claims of alleged copyright infringement, we will investigate these notices and will take appropriate actions under applicable intellectual property laws. All efforts will be made by STELLADELLA upon investigation, to remove access to any material found to be infringing upon the rights determined under copyright law governed by Canada.
You agree that STELLADELLA may gather and publish anonymous, Aggregate Data, based on your, your visitors’, and Your Customers’ use of the Site or Services. This data will not incorporate any Personal Information. Where you choose to use or connect Third Party services with your Account, you agree that STELLADELLA may share your lead data with these designated Third Parties, without liability. You are fully responsible for the Personal Data you choose to collect, store, and share, and you agree to abide by all applicable laws within your jurisdiction. STELLADELLA does not sell the lead data to Third Parties..